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Introduction

How To Use This Book

THIS book is designed to be a 1-hour self-instructional training, allowing you to progress as quickly or as slowly as you wish.

Read through each chapter. The chapters have reflection questions at the end, to help synthesize the information & solidify it in your memory. At the end of the book there is a quiz that you can either complete & email in or submit through an on-line version of the quiz. Once our office has received the quiz answers & verified your payment, (presuming you pass the quiz) we will email you your certificate.